![decoder sky hd decoder sky hd](https://www.aranzulla.it/wp-content/contenuti/2018/02/decoder-wifi.jpg)
![decoder sky hd decoder sky hd](https://i.ebayimg.com/thumbs/images/g/Go0AAOSwPdxhOiS7/s-l200.jpg)
Do not unplug the decoder from the mains whilst the software update is happening, or where it appears to have stalled / crash.You must not use your phone line whilst you are doing this process.You are strongly advised not to run this procedure if you have already got the latest firmware available.no a secondary number that they do not know about You must have your decoder connected to your Sky registered phone line, i.e.Make sure the satellite cable lead is tightly screwed into the decoder and not loose.You must have at least 50% signal quality, or more, before attempting a software upgrade.To upgrade to the latest software, you will need to force the decoder if it is failing to do so: Lastly (the boring part, but pay attention!), is providing this information in good faith, but waivers any responsibility for damage caused by these procedures.Most users need not apply for a firmware update, this is only a recommended for users who are experiencing problems with their decoder.Your Sky box must be connected at all times to a telephone line.It is very unusual for a Sky HD box to go wrong.Take the mains power out of the box, press and hold both left and right arrors on the top of the box and whilst holding plug back into mains, the record light should show at which point you release the left and right and press the centre select. ‘back up’ is force software update only, not reset. This solution has also been known to resolve pausing and recording issues. The box will now take a few minutes to reset itself.īE WARNED: This will clear your HD and thus wipe all your recorded programs!! Next press 0, 1 and SELECT – you should now see the engineer’s menu.Ĭhoose option 8, ‘Full System Reset’. This can be accessed from the Sky Engineers Menu by doing the following: